If you need to cancel your fundraiser, simply get in touch with a Campaign Specialist at firstname.lastname@example.org. You can also send us a message via chat (located at the lower righthand corner of this window).
Good to know about cancelling a Campaign:
- If you need to cancel a raffle or sweepstakes campaign, please contact us directly at email@example.com to ensure you comply with all legal requirements and RallyUp’s Terms of Service.
- Contact your donors before issuing any refunds. Your supporters may want you to keep their Donations despite the campaign cancellation, so it’s a good idea to let them know about your plans to cancel and ask their preference.
- Consider postponing or freezing your campaign instead of cancelling it altogether. You can always change your campaign dates as long as your campaign is still running.
- Once a campaign is cancelled, you will not be able to restart the campaign. You can make a new Campaign by copying your Campaign or starting a new one.