If you need to cancel your fundraiser, simply get in touch with a Campaign Specialist at help@rallyup.com. You can also send us a message via chat (located at the lower righthand corner of this window).

Good to know about cancelling a Campaign:

  • If you need to cancel a raffle or sweepstakes campaign, please contact us directly at help@rallyup.com to ensure you comply with all legal requirements and RallyUp’s Terms of Service. 

  • Contact your donors before issuing any refunds. Your supporters may want you to keep their Donations despite the campaign cancellation, so it’s a good idea to let them know about your plans to cancel and ask their preference.

  • Consider postponing or freezing your campaign instead of cancelling it altogether. You can always change your campaign dates as long as your campaign is still running.

  • Once a campaign is cancelled, you will not be able to restart the campaign. You can make a new Campaign by copying your Campaign or starting a new one.

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