Credit card transactions on RallyUp are processed by Stripe. The nonprofit processing rate is 2.2% + 0.30 cents per transaction (3.5% for AMEX). You can contact Stripe at email@example.com to receive this discounted rate.
Please note that it can take Stripe a few days to respond if they are experiencing a high volume of requests.
When you setup direct funding for your organization, you can update your processing rate in your funding options. This will ensure each donation made to your campaign is processed at Stripe’s discounted rate. It will also ensure that any RallyUp reports will accurately reflect your Stripe fees.
Please note that the nonprofit processing rate is only available for direct funding. For individuals and businesses raising funds for a charity, deferred funding is the only option available. In these cases, the fee charged by Stripe will be the standard 2.9% + $0.30 per transaction.
Other articles you may find helpful:
Direct and Deferred Funding: What's the Difference?
Can I have donors pay the fees?
Who receives the credit card processing fees