FAQ

Get answers to Frequently Asked Questions about the RallyUp Platform

Steve Bernat avatar Leanne Gould avatar Kevan Mann avatar +1
28 articles in this collection
Written by Steve Bernat, Leanne Gould, and Kevan Mann and 1 other

Why do I need to offer at least 10 tickets at each price?

Learn why higher ticket quantities can incentivize donors to give more
Steve Bernat avatar
Written by Steve Bernat
Updated over a week ago

What does the asterisk next to my donation mean?

Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago

What is a Movement campaign?

Learn more about the Movement campaign type
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

What is a Project campaign?

Learn more about the Project campaign type
Steve Bernat avatar
Written by Steve Bernat
Updated over a week ago

How do I delete my account?

Remove the account you created while making donation or creating a campaign
Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago

How do I print my ticket?

Print your raffle ticket or event registration
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

What are credit card processing fees?

Learn more about credit card processing fees (also known as Stripe fees)
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

How do I change my raffle dates?

How to edit the raffle dates and how the raffle is drawn.
Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago

Can I have donors pay the platform or processing fees?

RallyUp's flexible pricing lets you easily control which fees are passed to donors
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

Can I enable team fundraising on any campaign?

Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

Can I create a campaign with no end date that runs indefinitely?

Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

How will I know if someone donated to my campaign?

Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago

Can donors contribute anonymously?

Learn more about RallyUp's privacy and anonymity options when it comes to Donors and making donations
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

Can funds raised be given to an individual?

Can I run a campaign if I am not a non profit organization?
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

Do you have a free trial plan?

Linsay Chavez avatar
Written by Linsay Chavez
Updated this week

Can non-US organizations use RallyUp?

Find out how using RallyUp works when your organization isn't based in the US
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

Is RallyUp only for nonprofit organizations?

Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

Who can use RallyUp?

Steve Bernat avatar
Written by Steve Bernat
Updated over a week ago

Does a notice of tax deductibility display on donor receipts?

Steve Bernat avatar
Written by Steve Bernat
Updated over a week ago

Can I keep the funds I raised if my campaign goal isn’t reached?

Do I have to do an all or nothing campaign?
Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago

How long does it take to receive funds?

Learn about the process of receiving or sending the money you raised on your Campaigns
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

Which payment methods can be accepted?

Find out all the ways you can process and collect donations and make transactions on your Campaigns
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

What's the difference between using my own credit card processing account and RallyUp payment processing?

Choose the best way for you to receive your funds
Leanne Gould avatar
Written by Leanne Gould
Updated this week

Which campaign type should I choose?

RallyUp's all-in-one platform gives you 9 unique types of campaigns to choose from so that you can run amazing fundraisers
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

Advanced custom domain (CNAME) setup for your Organization Account

Completely brand your RallyUp Account and all of its Campaigns using our CNAME advanced custom domain feature
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

Is RallyUp secure?

Security of payments processed on RallyUp
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

How much does RallyUp cost?

Read more about the costs of using RallyUp and the fees associated with the platform
Linsay Chavez avatar
Written by Linsay Chavez
Updated this week

How long until my Campaign is approved?

If you've just published your Campaign and you're wondering how long until it's approved and started
Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago