FAQ

Get answers to Frequently Asked Questions about the RallyUp Platform

Linsay Chavez avatar Leanne Gould avatar Jimmy Yao avatar +2
30 articles in this collection
Written by Linsay Chavez, Leanne Gould, Jimmy Yao and 2 others

Can I create a test campaign?

Create a sample fundraiser to get an idea of the features and options available
Linsay Chavez avatar
Written by Linsay Chavez
Updated yesterday

Can I run a raffle fundraiser?

Leanne Gould avatar
Written by Leanne Gould
Updated yesterday

Why isn't my campaign live?

If you've just published your fundraiser, find out why the buttons may be disabled on your page
Leanne Gould avatar
Written by Leanne Gould
Updated yesterday

Can I use RallyUp for free?

Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago

Raffles and Sweepstakes: What’s the Difference?

Learn more about the difference between raffle fundraisers and charity sweepstakes
Linsay Chavez avatar
Written by Linsay Chavez
Updated yesterday

Charity Sweepstakes: What you need to know

Jimmy Yao avatar
Written by Jimmy Yao
Updated yesterday

Why do I need to offer at least 10 entries at each price?

Learn how to use entry quantities to increase donations
Steve Bernat avatar
Written by Steve Bernat
Updated over a week ago

What does the asterisk next to my donation mean?

Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago

What is a Movement campaign?

Learn more about the Movement campaign type
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

What is a Project campaign?

Learn more about the Project campaign type
Steve Bernat avatar
Written by Steve Bernat
Updated over a week ago

How do I delete my account?

Remove the account you created while making donation or creating a campaign
Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago

How do I print my ticket or entry?

Kevan Mann avatar
Written by Kevan Mann
Updated yesterday

Who receives the credit card processing fees?

Learn what credit card processing fees are for
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

Can I have donors pay the fees?

Have donors pay the RallyUp fee and Stripe fee
Jimmy Yao avatar
Written by Jimmy Yao
Updated yesterday

Can I enable team fundraising on any campaign?

Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

Can I create a campaign with no end date that runs indefinitely?

Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

How will I know if someone donated to my campaign?

Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago

Can donors contribute anonymously?

Learn more about RallyUp's privacy and anonymity options when it comes to Donors and making donations
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

Can I run a campaign if I am not from a nonprofit organization?

Can funds raised be given to an individual?
Linsay Chavez avatar
Written by Linsay Chavez
Updated yesterday

Can organizations outside of the US use RallyUp?

Learn how to use RallyUp if your organization is outside of the US
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

Does a notice of tax deductibility display on donor receipts?

Steve Bernat avatar
Written by Steve Bernat
Updated over a week ago

Can I keep the funds I raised if I don't reach my campaign goal?

Do I have to reach my goal to keep the funds I raise?
Leanne Gould avatar
Written by Leanne Gould
Updated yesterday

Is RallyUp only for nonprofit organizations?

Kevan Mann avatar
Written by Kevan Mann
Updated yesterday

How long does it take to receive funds?

Learn how long it takes to receive the funds you raise when using the Direct or Deferred funding options
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

What payment methods can be accepted?

Learn about the payment methods you can use to accept donations on your fundraiser
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

Direct and Deferred Funding: What’s the difference?

Learn more about your options for receiving the funds you raise
Leanne Gould avatar
Written by Leanne Gould
Updated this week

Which campaign type should I choose?

RallyUp's all-in-one platform gives you 7 unique types of campaigns to choose from so that you can run amazing fundraisers
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

Is RallyUp secure?

Security of payments processed on RallyUp
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

How much does RallyUp cost?

Read more about the costs of using RallyUp and the fees associated with the platform
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

How long until my Campaign is approved?

If you've just published your Campaign and you're wondering how long until it's approved and started
Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago