FAQ

Get answers to Frequently Asked Questions about the RallyUp Platform

Linsay Chavez avatar Kevan Mann avatar Steve Bernat avatar +1
29 articles in this collection
Written by Linsay Chavez, Kevan Mann, Steve Bernat and 1 other

Raffles and Sweepstakes: What’s the Difference?

Learn more about the difference between raffle fundraisers and charity sweepstakes
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

How to format images for your campaign banner

Learn how to size and format the images you upload to your campaign banner
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

Why do I need to offer at least 10 entries at each price?

Learn how to use entry quantities to increase donations
Steve Bernat avatar
Written by Steve Bernat
Updated over a week ago

What does the asterisk next to my donation mean?

Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago

What is a Movement campaign?

Learn more about the Movement campaign type
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

What is a Project campaign?

Learn more about the Project campaign type
Steve Bernat avatar
Written by Steve Bernat
Updated over a week ago

How do I delete my account?

Remove the account you created while making donation or creating a campaign
Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago

How do I print my ticket?

Print your raffle ticket or event registration
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

Who receives the credit card processing fees?

Learn what credit card processing fees are for
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

How do I change my raffle dates?

How to edit the raffle dates and how the raffle is drawn.
Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago

Can I have donors pay the platform or processing fees?

RallyUp's flexible pricing lets you easily control which fees are passed to donors
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

Can I enable team fundraising on any campaign?

Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

Can I create a campaign with no end date that runs indefinitely?

Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

How will I know if someone donated to my campaign?

Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago

Can donors contribute anonymously?

Learn more about RallyUp's privacy and anonymity options when it comes to Donors and making donations
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

Can funds raised be given to an individual?

Can I run a campaign if I am not a non profit organization?
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

Do you have a free trial plan?

Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

Can non-US organizations use RallyUp?

Find out how using RallyUp works when your organization isn't based in the US
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

Is RallyUp only for nonprofit organizations?

Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

Who can use RallyUp?

Steve Bernat avatar
Written by Steve Bernat
Updated over a week ago

Does a notice of tax deductibility display on donor receipts?

Steve Bernat avatar
Written by Steve Bernat
Updated over a week ago

Can I keep the funds I raised if my campaign goal isn’t reached?

Do I have to do an all or nothing campaign?
Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago

How long does it take to receive funds?

Learn about the process of receiving or sending the money you raised on your Campaigns
Linsay Chavez avatar
Written by Linsay Chavez
Updated this week

Which payment methods can be accepted?

Find out all the ways you can process and collect donations and make transactions on your Campaigns
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

How to choose the right credit card processing option

How to decide between linking your own Stripe account or using RallyUp processing
Leanne Gould avatar
Written by Leanne Gould
Updated this week

Which campaign type should I choose?

RallyUp's all-in-one platform gives you 7 unique types of campaigns to choose from so that you can run amazing fundraisers
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

Is RallyUp secure?

Security of payments processed on RallyUp
Kevan Mann avatar
Written by Kevan Mann
Updated over a week ago

How much does RallyUp cost?

Read more about the costs of using RallyUp and the fees associated with the platform
Linsay Chavez avatar
Written by Linsay Chavez
Updated over a week ago

How long until my Campaign is approved?

If you've just published your Campaign and you're wondering how long until it's approved and started
Leanne Gould avatar
Written by Leanne Gould
Updated over a week ago